Terms & Conditions

Effective Date: June 25, 2025

1. Overview

These Terms govern your use of invwhs.com and services offered by IWS.

2. Acceptance

By using our website or requesting services, you agree to these Terms. If you disagree, please do not use the site.

3. Services

We offer warehouse storage, fulfillment, software integrations, reporting, returns management, and logistics solutions with no onboarding fees .

4. User Accounts

You may set up an account, allowing multiple user roles with access limits. You’re responsible for maintaining confidentiality of your login credentials .

5. Pricing & Payments

  • Quotes are based on volume, storage duration, and shipping activity.
  • Shipping labels, carrier fees, and other third-party charges are additional.
  • Payments are due as agreed in your service contract or quote.

6. Shipping & Fulfillment

  • We pick, pack, and ship orders promptly and accurately using barcode systems and arm‑mounted scanners.
  • Tracking info is provided via your sales channel or account dashboard.

7. Returns

IWS can issue return authorizations and ship labels directly through our portal.

8. Integrations

We connect with most sales channels via APIs. If your platform isn’t supported, we’ll develop a custom integration.

9. Accuracy

We maintain 99%+ accuracy using barcodes and item photographs. If we fail to meet agreed accuracy standards, credit may be provided.

10. Limitation of Liability

You agree to indemnify and hold us harmless from claims arising out of your breach of these Terms or misuse of our services.

11. Indemnification

You agree to indemnify and hold us harmless from claims arising out of your breach of these Terms or misuse of our services.

12. Intellectual Property

You agree to indemnify and hold us harmless from claims arising out of your breach of these Terms or misuse of our services.

13. Governing Law

These Terms are governed by New York State law (where our headquarters are located) and any disputes must be resolved in New York courts.

14. Changes to Terms

We may update these Terms. Revisions are effective upon posting, and your continued use signifies acceptance.

15. Contact

For any questions regarding these Terms, please contact:
[email protected] | 1‑844‑446‑8947 | 165 Price Pkwy, Farmingdale, NY 11735